IT Operations Run Book Automation
Driving costs down, removing complexity from the data center and ensuring IT operations are measurable and accountable calls for a more sophisticated approach in operations management. As such, efforts to integrate systems and automate processes have become two key goals of IT professionals. Run Book Automation delivers automated IT process workflow to address these goals.
IT Processes to Ensure ITIL Compliance
The ITIL framework outlines best practices for all IT activities. The Service Support areas of ITIL; incident, problem, configuration, change, and release management make up the daily operational tasks within IT. As such, Opalis solution areas directly correspond to the ITIL processes, so IT operations can implement process automation out-of-the-box.
Opalis Integration Server
Perspective, using the award-winning Opalis Integration Server, designs and delivers data centre optimisation and performance. Opalis removes repetitive, time-consuming manual processes from overburdened IT staff and eliminates risks associated with human error and shortcuts. Opalis uses a simple graphical interface that eliminates complex script development and maintenance, and offers a variety of integration packs supporting major monitoring, help desk, backup, vitualisation and other tools. Learn More
The Appfluent Product Suite software non-disruptively 'captures and correlates' user activity, data usage and query performance and provides detailed usage-analysis over time. Business intelligence and data warehousing professionals, as well as the entire IT team, rely on Appfluent's usage-analytics to help resolve performance issues, provide efficient data management, and mitigate regulatory risk. World-class companies including Pfizer, Business Objects and JP Morgan Chase have all gained immediate and measurable value from Appfluent.